Miscellaneous
 Request for a user name
Request for a password
Request to reproduce a password
Query about student ID card
Request for replacement of student ID card
Information on status of queries
Signing up to receive messages via SMS and e-mail
Suggestions for improving the services of the Open University
Request for a user name: When they register for their first course, all students receive a user name that allows them to get information from the IVR system. Students who do not know their user name can ask for it.
How to Get Service |
Best Option |
Mail: Office of the Registrar, Open University, POB 808, Raanana 43107, Israel |
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Information Center: 972-9-7782222 |
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Fax: 972-9-7780726 |
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Request for a password: When they register for their first course, all students receive a password that allows them to access the course websites, the library and Sheilta. Students who do not know their password can ask for it.
How to Get Service |
Best Option |
Mail: Office of the Registrar, Open University, POB 808, Raanana 43107, Israel |
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Information Center: 972-9-7782222 |
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Fax: 972-9-7780726 |
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Request to reproduce a password: Students who have forgotten their password can ask for it for it again.
How to Get Service |
Best Option |
Information Center: 972-9-7782222 |
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Interactive Voice Response (IVR): 972-9-7781111 |
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Query about student ID card: Students who have not received their student ID card can inquire if it has been sent.
How to Get Service |
Best Option |
Information Center: 972-9-7782222 |
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Request for replacement of student ID card: Students can request the replacement of a student ID card in accordance with the criteria listed here (in Hebrew). The service involves a fee.
How to Get Service |
Best Option |
Mail: Registration Center, Open University, POB 808, Raanana 43107, Israel |
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Information Center: 972-9-7782222 |
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Fax: 972-9-7780651 |
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Information on status of queries: Students can check on the status of queries they sent to the University in the following areas: course registration, photocopy of an examination booklet, appeal of examination grade, receipt for tuition paid, order of an Amir test kit, and request to register for an Amiram test.
How to Get Service |
Best Option |
Sheilta |
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Signing up to receive messages via SMS and e-mail: Students can receive administrative messages from the university via SMS and e-mail instead of by snail mail. Students can sign up for only one of the four options available, as listed in Sheilta.
How to Get Service |
Best Option |
Sheilta |
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Fax: 972-9-7780651 |
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Suggestions for improving the services of the Open University: Students can send us their suggestions and ideas.
How to Get Service |
Best Option |
Fax: 972-9-7780726 |
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