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Learning Materials

   If materials do not arrive
   Items missing
   Replacing defective materials


If materials do not arrive: If study materials have not arrived two weeks before the course begins, students can ask for clarification.

How to Get Service

Best Option

Information Center: 972-9-7782222

 

Interactive Voice Response (IVR): 972-9-7781111

 

Fax: 972-9-7781310

 

Telephone: 972-9-7781300

 

Sheilta

Items missing: If items listed on the contents list are missing from the learning kit, students should note which items are missing and the warehouse will send the missing items.

How to Get Service

Best Option

Information Center: 972-9-7782222

 

Fax: 972-9-7781310

 

Telephone: 972-9-7781300

Replacing defective materials: Students may inform the warehouse about the defect and the materials will be replaced. The student will be asked to return the defective item.

How to Get Service

Best Option

Information Center: 972-9-7782222

 

Fax: 972-9-7781310

 

Telephone: 972-9-7781300